CONTACT DR. SMITH

MESSAGES WILL BE ANSWERED THE NEXT BUSINESS DAY.

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© 2020. Dr. Sean Smith Plastic Surgery. All rights reserved.

VIRTUAL CARE

COVID-19

If you have been referred to Dr. Smith for an OHIP consult,

our office will be in touch to arrange your virtual care consult.

Your position on the waitlist will be maintained.

 

To arrange a virtual consult for a cosmetic concern,

please use the contact form below or email:

info@smithplasticsurgery.ca

COVID-19

COVID-19 is placing stress on Canada’s public health system. Our clinic is starting to offer virtual care to make sure that we can continue to care for our patients safely and effectively.

 

This means that we will be using video and audio technologies for some patient visits rather than asking all patients to come into our office. Some of these technologies are provided by the Province. Others have been provided by vendors like Google, or Apple to help make discussions with your care provider as easy as possible during these difficult times.

These are extraordinary times. Our daily lives have been upended, our habits have been disrupted, our normal routine thrown into disarray.

We understand that these circumstances are causing many people anxiety and stress. Our health team is working all-out to support our patients. 

Like you, we want our loved ones to be healthy and safe.

We are here for you and will continue to be. In the coming weeks, we will continue to improve our virtual care experience, so you can focus on what really matters: your health and that of your loved ones.  

 

Please contact us if you have any concerns or questions. We are here for you.  

 

Take care of yourself and your family,

Dr. Smith

Virtual Care

Some health concerns can be addressed with virtual care alone, but in some cases Dr. Smith may ask you to visit a hospital or other health care facility if necessary, for a physical examination.

 

Understand that this method of communication is not secure in the same way as a private appointment in an exam room.

We do our best to make sure that any information you give to us during virtual care visits is private and secure, but no video or audio tools are ever completely secure. There is an increased security risk that your health information may be intercepted or disclosed to third parties when using video or audio communications tools.

 

To help us keep your information safe and secure, you can: Use a private computer/device (i.e., not an employer’s or third party’s computer/device) and a secure internet connection. For example, using a personal computer or tablet is more secure than at a library, and your access to the Internet on your home network will generally be more secure than an open guest Wi-Fi connection.

 

You should also understand that virtual care is not a substitute for in-person communication or clinical examinations, where appropriate, or for attending the Emergency Department when needed (including for any urgent care that may be required).

 

If you are concerned about using video or audio tools for virtual care, you can ask our office to arrange for you to visit a different healthcare provider or other health care centre where you can be seen in person. However, please note that visiting a health care provider in person comes with a higher risk of coming into contact with COVID-19 and the possibility of spreading the virus.

 

By providing your information, you agree to let us collect, use, or disclose your personal health information through video or audio communications (while following applicable privacy laws) in order to provide you with care. In particular, the following means of electronic communication may be used: telephone, videoconferencing (including Skype, Facetime, etc.).